ComplianceOverview

Introduction

SBN Healthcare Solution LLC (“SBN,” “we,” “our,” or “us”) recognizes that responsible business operations require more than delivering services. They require a commitment to governance, accountability, information protection, and compliance with applicable legal and contractual obligations.

This Compliance Overview describes the principles that guide our approach to conducting business responsibly while supporting healthcare organizations through our services and technology solutions.

This page provides a high-level overview of our compliance practices and should be read together with our Privacy Notice, Security Overview, and Terms of Service.

Our Approach

Compliance is an ongoing business responsibility rather than a one-time activity.

SBN Healthcare Solution LLC is committed to conducting its business in accordance with applicable laws, contractual obligations, and industry expectations relevant to the services we provide.

As our business evolves, we periodically review and improve our governance, policies, and operational practices to support our customers, business partners, and healthcare organizations.

Governance

Good governance supports responsible decision-making throughout our organization. SBN maintains documented business practices and operational processes designed to promote accountability, consistency, and continuous improvement.

Our governance approach includes:

• Business policies and procedures
• Operational oversight
• Information management
• Risk awareness
• Documentation management
• Internal accountability

Governance practices are periodically reviewed as business requirements evolve.

Healthcare Services

SBN provides services that support healthcare organizations. Where applicable to the services we provide, our business practices are designed with consideration for relevant contractual obligations and applicable healthcare privacy and security requirements. Business requirements may vary depending on the nature of each customer engagement.

Third-Party Service Providers

SBN may work with carefully selected third-party service providers that support our business operations. Where appropriate, third-party relationships may be evaluated based on business, operational, contractual, privacy, and security considerations. The use of third-party services does not reduce our commitment to responsible information management.

Continuous Improvement

Business, technology, and regulatory expectations continue to evolve. Accordingly, SBN periodically reviews its governance practices, operational procedures, and documentation to support continuous improvement and responsible business operations. Where appropriate, our policies and procedures may be updated to reflect changes in legal requirements, customer expectations, operational needs, or technology.

Compliance Responsibilities

Compliance is a shared responsibility across the organization. SBN encourages responsible business practices through:

• Ethical business conduct
• Information protection
• Policy awareness
• Operational accountability
• Continuous improvement
• Risk-based decision making

Regulatory Awareness

SBN monitors developments that may affect the healthcare technology and healthcare services sectors. Where appropriate, we evaluate applicable legal, contractual, privacy, and operational requirements relevant to our business activities and customer engagements.