PrivacyNotice
SBN Healthcare Solution LLC
Effective Date: June 1, 2026
Introduction
SBN Healthcare Solution LLC ("SBN," "we," "our," or "us") recognizes the importance of protecting personal information and maintaining the trust of our customers, business partners, website visitors, and authorized users. This Privacy Notice explains how we collect, use, disclose, retain, and safeguard information when you interact with SBN Healthcare Solution LLC through our website, healthcare revenue cycle management services, software products, customer support, business communications, and other authorized interactions. This Privacy Notice applies unless a separate privacy notice or written agreement specifically governs a particular product, service, or relationship.
Scope
This Privacy Notice applies to information collected through:
- Our public website.
- Contact and inquiry forms.
- Business communications.
- Customer support interactions.
- Consultation and demonstration requests.
- Healthcare revenue cycle management services.
- Software products and technology platforms where this Privacy Notice is made available.
- Business relationships with customers, vendors, partners, and service providers.
This Privacy Notice does not apply to third-party websites, applications, or services that maintain their own privacy notices or policies.
Information We Collect
Business Contact Information
We may collect your name, business email address, telephone number, organization name, job title, business address, and country or region when you communicate with us or request information.
Business Information
Depending on the services requested, we may collect information relating to your organization, healthcare specialty, practice size, service interests, and general operational requirements.
Website and Technical Information
When you visit our website, we may automatically collect technical information such as your IP address, browser type, operating system, device information, pages visited, referring website, date and time of access, and general website usage information.
Information You Choose to Provide
You may voluntarily provide information when completing forms, requesting consultations or demonstrations, subscribing to communications, contacting support, applying for career opportunities, or communicating with SBN through approved channels.
Information We Do Not Intentionally Collect
Our public website is not intended for the collection of Protected Health Information (PHI), patient medical records, clinical documentation, or payment card information through standard contact forms. If such information is submitted unintentionally, SBN may take reasonable steps to protect or securely dispose of it in accordance with applicable requirements.
How We Use Information
We use information to respond to inquiries, provide requested services, schedule consultations or demonstrations, improve our services, maintain website security, detect unauthorized activity, communicate with customers, comply with legal obligations, and support legitimate business operations.
Information Sharing
SBN Healthcare Solution LLC does not sell personal information. Information may be shared only with authorized service providers, professional advisers, technology vendors supporting our operations, or government authorities where required by law or necessary to protect legitimate business interests.
Information Security
SBN implements administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. Security measures may include encryption in transit, encryption of stored data where appropriate, authentication controls, role-based access controls, monitoring, audit logging, and periodic security reviews. No method of electronic transmission or storage can be guaranteed to be completely secure. For more details, please review our Security Overview.
Data Retention
Information is retained only for as long as reasonably necessary to provide services, satisfy legal or contractual obligations, resolve disputes, maintain business records, or support legitimate operational requirements. Information that is no longer required is securely deleted or anonymized where appropriate.
Your Privacy Choices
Subject to applicable law, individuals may request access to, correction of, or deletion of eligible personal information, or submit privacy-related questions using the contact information below.
Third-Party Websites
Links to third-party websites are provided for convenience. SBN Healthcare Solution LLC is not responsible for the privacy, security, or content of external websites.
Children's Privacy
Our website and services are intended for healthcare organizations and business users. We do not knowingly collect personal information from children through our public website.
Changes & Updates
We may update this Privacy Notice periodically to reflect changes in our business, technology, or legal obligations. The revised version will be published on this page with a new effective date.
Contact Us
If you have questions about this Privacy Notice, please contact:
SBN Healthcare Solution LLC
You can also review our Terms of Service.